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Italian driving licence procedures

Understand your legal obligations and essential steps to take after a collision to secure the scene and initiate insurance claims.

What to Do After a Road Accident in Italy

Experiencing a road accident in Italy requires immediate and precise action to ensure safety and comply with legal duties. This guide details the steps from securing the scene and offering assistance to correctly filling out the Constatazione Amichevole di Incidente (CAI) form. It outlines when to involve authorities and how to navigate the insurance claim process, including the direct indemnity system. Prepare to gather details, document evidence, and communicate effectively with all parties involved.

Road AccidentInsurance ClaimLegal DutyModulo CAIEmergency ProtocolScene ManagementDirect Indemnity

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Complete Step-by-Step Guide: Manage road accident and insurance claim in Italy

Follow the full procedure content for Manage road accident and insurance claim in Italy with structured, practical guidance tailored to Italy. This section explains the official process logic, authority touchpoints, and decision flow so learners can complete the task correctly and avoid common administrative mistakes in Italian driving licence processes.

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Manage road accident and insurance claim in Italy: Frequently Asked Practical Questions

Get direct, practical answers to common administrative questions about Manage road accident and insurance claim in Italy in Italy. This FAQ focuses on real process blockers, authority expectations, and requirement checks that matter for completing Italian driving licence procedures correctly.

What is the Modulo CAI and is it mandatory?

The Modulo di Constatazione Amichevole di Incidente (CAI) is a joint accident statement. While not mandatory to fill out, it is highly recommended and signed by both drivers to facilitate faster insurance claims.

When should I call the police or authorities?

You must call authorities for accidents involving injuries, significant disputes, uninsured/fled drivers, or damage to public property. For minor damage-only accidents between insured parties, it may not be necessary if you agree on facts.

What are my immediate duties after an accident with injuries?

Your immediate duties include securing the scene with hazard lights, high-visibility vest, and warning triangle, rendering assistance to injured persons, and immediately notifying emergency services (112 or 118).

What if the other driver refuses to complete the CAI or flees?

If there's disagreement, complete your part of the CAI individually, noting your version. If the driver flees, record their license plate and details, and immediately inform authorities, as this is a serious offense (omissione di soccorso / fuga).

What is the risarcimento diretto (direct indemnity) system?

The risarcimento diretto (CARD) system allows you to claim compensation directly from your own insurer, who then settles with the other party's insurer. It applies to certain two-vehicle accidents involving insured Italian vehicles and minor injuries/damage.

How long do I have to report an accident to my insurer?

You should report the accident to your insurer promptly, typically within three working days, following your policy terms. The official request for compensation has a longer timeframe, generally two years.

What if the other vehicle is uninsured or unidentified?

In such cases, the Fondo di Garanzia per le Vittime della Strada (Guarantee Fund for Road Victims) may provide compensation for damages, especially physical injuries. Contact your insurer or the Consap for guidance.

What documents should I have ready in my car?

Always carry your driving licence, vehicle registration (carta di circolazione), insurance certificate, a high-visibility vest, a warning triangle, and a blank Modulo CAI.

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